Theperfumehub.pk offers its customers a 7-15 Days exchange/replacement service wherein you can raise the exchange/replace request of a product within 7-15 days of its delivery.
- The item(s) is faulty, damaged or defective at the time of delivery.
- The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
Is There Any Charges On Exchange/Replace Any Defected Product?
No! there is no charges on exchange/replace for products that are faulty or defected in anyway. Our customer care center is there for you 24 Hours , you may contact them through whats-app, send them the details on whats-app i.e. your name, images of faulty product, description about product’s fault and your contact number, they will soon contact you and exchange/replace your parcel within 7-15 working days without any cost.
Note: Products that you Replace/Exchange must be in their original condition and packaging. Products once used cannot be exchanged in any manner.
Theperfumehub.pk does not offer a “cash refund” or “Money Back Guarantee” on purchased items.
A “refund” may only be issued if:
- The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased and the replacement is unavailable.
- The transaction does not verify the security checks and Theperfumehub.pk is not willing to process such order.
- The shipment has been delayed due to weather issues, logistic issues, political issues, etc. and the customer thinks that they do not need the products any longer.
Need help?
Contact us at info@theperfumehub.pk for questions related to refunds and returns.
